About me
Real Host | Real Results | Real Solutions
I’m not just another virtual assistant who learned property management from a course. I’m an active UK-based Airbnb host who built my business the hard way – through trial, error, and countless hours optimising every detail.
When a client’s portfolio grew beyond what they could manage manually, we discovered Guesty. Not just as a user, but as someone who needed it to actually work. I became obsessed with making the platform do what it’s supposed to do: automate the chaos and maximise revenue.
Now I help other hosts do the same
A few things I’m great at
I don’t do everything. I do some things really well.
Most VAs claim to be experts at everything with no real experience; I’m not that person.
I focus on what I’m actually good at—the systems, strategies, and technical work that move your business forward. Here’s where I excel:
Making Guesty Actually Work for You
Most people set up Guesty and use about 20% of what it can do. I’ve spent hundreds of hours breaking, fixing, and optimising the platform. I know the shortcuts, the hidden features, and – crucially – what to ignore. You get a system that works for you and saves time, not one that creates more admin.
Finding Money You’re Leaving on the Table
I look at your numbers the way I look at my own: ruthlessly. Pricing too flat? Fixed. Commission structure bleeding profit? Plugged. Cleaning fees not covering costs? Sorted. I’ve increased client revenues by 15-30% not through magic, but through proper pricing models, cost analysis, and eliminating the gaps most hosts don’t even know exist.
Telling You What You Actually Need (Not What Sounds Good)
I won’t sell you services you don’t need or strategies that sound impressive but don’t move the needle. If your problem is occupancy, we fix occupancy. If it’s margin, we fix margin. If it’s time, we automate. I’m a host first, consultant second—so you get advice I’d give myself, not a sales pitch.
Work With Complete Transparency
You stay in control. Always.
Capped Hours
Set your budget upfront. I’ll never exceed your agreed hours without asking first. No surprise invoices, no scope creep, no awkward conversations at month-end.
Invoice on Your Schedule
Monthly, project-based, or ad-hoc—you choose what works for your cash flow.
Complete Time Breakdown
Every task tracked. Every minute accounted for. You’ll see exactly what I worked on, when I did it, and how long it took. No vague “admin time” or padding.
No Surprises
You’ll always know where you stand. Weekly updates on hours used, tasks completed, and what’s coming next. If we’re approaching your cap, you’ll know before we get there.
No padding. No vague charges. No surprises.
Just honest work at an honest price.
Why I’m Not the Cheapest.
(And Why That’s a Good Thing)
Yes, offshore VA’s are cheaper. But they’re not business consultants.
I’m not competing with them on price. I can’t.
They follow your instructions. I will help to fix your business.
Anyone can input data or tick off tasks on a list. What you’re getting with me is a business consultant who:
Spots and fixes problems you didn’t know existed: Revenue leaks, pricing gaps, inefficient workflows.
Improves your systems proactively: Better processes, smarter automation, higher margins.
Gets things done faster: Years of experience means fewer billable hours.
You always get me: I never outsource. Every task, every call, every fix; it’s me doing the work.
You’re not paying for someone to copy and paste listings or answer emails.
You’re paying for someone who makes your business run more efficiently.
Ready to Talk?
30 minutes. No strings attached.
You tell me what you’re struggling with—whether it’s Guesty, pricing, occupancy, or just being overwhelmed.
I’ll tell you if I can help and what that looks like.
Services
Revenue Optimisation & Pricing Strategy
Stop guessing what to charge. I’ll build pricing models using stacked markups, seasonal adjustments, event premiums, and last-minute discounts—all calibrated to your market. Includes floor pricing protection, commission structure analysis, and markup calculations to ensure you’re maximizing profit on every booking.
Ideal for: Hosts with flat pricing or inconsistent occupancy
Operations & Automation
Streamline everything from cleaning coordination to guest messaging. I’ll automate your cleaning schedules, team coordination, and turnovers, plus eliminate repetitive tasks like check-in instructions, review requests, and calendar management. If it’s operational and repetitive, I’ll automate it.
Ideal for: Hosts drowning in daily operations and manual processes
WordPress Website & Technical Management
Keep your direct booking site running smoothly. I’ll handle WordPress maintenance, security updates, hosting management, backups, and performance optimization. Includes domain name registration and renewal, email setup and support, and ongoing technical troubleshooting—so your website stays online and your emails keep working.
Ideal for: Hosts with direct booking websites who need reliable technical support
Guesty Setup & Optimisation
Complete platform configuration that actually works. I’ll set up your Guesty account from scratch or fix your existing setup—automations, messaging templates, pricing rules, channel connections, and reporting dashboards. You get a system that runs your business, not one that creates more admin.
Ideal for: New Guesty users or hosts frustrated with their current setup
Cost & Commission Analysis
Find where your money’s leaking. I’ll analyse your commission structures, cleaning fees, platform charges, and operational costs—then rebuild your pricing to protect your margins. Includes markup calculations to ensure channel fees don’t eat your profit, and recommendations on when to use different booking models.
Ideal for: Hosts with good occupancy but disappointing profit margins
Multi-Channel Management (OTA Platform Setup)
Get your properties on Airbnb, Booking.com, Vrbo, and direct booking channels. I’ll handle the setup, optimisation, and ongoing management so you avoid double bookings and maximise exposure without the headache.
Ideal for: Hosts ready to expand beyond a single platform
What are you waiting for?
Your properties aren’t getting more profitable on their own.
Every day you’re running on flat pricing, manual processes, and guesswork is a day you’re leaving money on the table.
Every week you’re buried in admin is a week you could have spent doing literally anything else.
Book a free call. Let’s talk about what’s not working and how to fix it.
No pressure. No pitch. Just an honest conversation about your business and whether I can help.
My Projects
Some of my Clients
Testimonials
“Maggs has worked with me for the last 3 years and been instrumental in transforming our business processes into a very slick and mostly automated operation. She is extremely knowledgeable with Guesty. Maggs is bomb proof, she comes with great ideas and even better execution.”
Lavinia
“Maggs is well informed on all aspects of short term rental management , incredibly proactive and reliable. It is a pure pleasure to work with her.”
Scarlett
“Back in 2024 Maggs was instrumental in setting up and automating the business processes in my new company and bought a tonne of great ideas to the table. Maggs is great to work with, she has a no nonsense approach and is really good at problem solving, very client focused and is great at bringing new business to the table.”
InsideOut facilities
“What I appreciate most is the transparency. I always know what’s being worked on, how long it took, and exactly what it’s costing me. No surprises, no vague invoices, just solid work that makes my business more efficient.”
JOhn
Contact me
Drop me an email, text or give me a ring to book a free call.
Whatever works for you.